Surf Eyre - FAQ
FAQ
Why is it important to clean my filter?
Keeping your filter clean is crucial for maintaining a healthy indoor environment. The filter acts as a shield, protecting your indoor machine from the dust that accumulates in every home. Over time, this dust can form a thick, unsightly sludge on the indoor coil, which, when exposed to a dark and moist environment, can become a breeding ground for toxic bacteria. This sludge not only contaminates the air you breathe but can also clog your system's drain, potentially leading to leaks and costly ceiling damage.
My aircon is leaking.
If your air conditioner is leaking, it's essential to reach out to Surf eyre for professional assistance. Fixing a leaking AC typically involves disassembling the unit to clean the coil, flush the drains, and apply an anti-bacterial solution.
My aircon is not blowing cool air.
When your air conditioner is not cooling as expected, several issues might be at play. Here are some steps to troubleshoot the problem:
Ensure that the AC is set to "cool" mode.
Set the temperature to a comfortable level.
Set the fan speed to high or constant.
Wait for about 5 minutes. Some systems have a safety feature that prevents the compressor from starting immediately to save energy.
If these steps work, that's great! However, if the problem persists, do not force the issue as it might cause further damage. Instead, contact Sam at Surf Eyre (contact is a link to email)
Why does my aircon smell bad?
A foul odour from your air conditioner can result from various factors, including:
Cigarette smoke residue on the coil.
Dust buildup on the coil.
Poor positioning of the return air.
Unfortunate instances of animals (e.g., cats, mice, rats) decaying within the ductwork.
Try to identify the source of the smell based on the above factors and remove it if possible. If you can't pinpoint the issue, feel free to reach out to us for an on-site assessment.
What are typical lead times for an aircon installation?
Most projects can commence within 1-2 weeks or even earlier after accepting our quotation. To ensure priority and collaboration with architects and builders for new home installations, we recommend booking ahead, especially during peak periods in the summer months.
How long does an air conditioning system take to install?
Installation time depends on the system's size, but we generally complete installations within a single day.
How do I choose the right size?
Selecting the right size for your air conditioning system is a crucial decision. We strongly recommend consulting Sam for this task. Several factors affect the unit selection criteria, including the size of the conditioned area, ceiling height, construction materials, insulation, space for the indoor unit, occupancy, heat load, building orientation, and window shading.
What primary services do you offer?
We provide air conditioning supply and installation services the Eyre Peninsula. Especially Ceduna, Streaky Bay, Elliston & surrounds.
Can you supply any brand?
Yes, we maintain strong relationships with our suppliers and manufacturers, allowing us to offer special deals and pass on savings to you.
Can you take away my old unit?
Certainly, we take care of the removal and cleanup, leaving your space cooler and cleaner than before.
What's your warranty for new installations?
We generally provide a 5-year system and 5-year workmanship warranty for new installations.
